Terms of service

Terms of Service

Last Updated: July 8th, 2026

Welcome to Ravioli.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Ravioli

Ravioli is an online retail brand offering products for pregnancy, babies, toddlers, and families.

The website is operated by Ravioli. Throughout the site, the terms "we", "us", and "our" refer to Ravioli.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate and complete.

3. Products

We strive to display product descriptions, images, specifications, and prices as accurately as possible.

However:

  • Product colors may vary depending on your device.

  • Packaging may differ from images.

  • Minor variations between batches may occur.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Pricing

All prices displayed on our website are shown in the selected currency.

Prices may change without notice.

Taxes, customs duties, import fees, or other government charges may apply depending on your country and are the customer's responsibility unless otherwise stated.

5. Orders

By placing an order, you agree that:

  • All information provided is accurate.

  • Payment has been authorized.

  • We may refuse or cancel an order if fraud, pricing errors, stock limitations, or other issues are identified.

If your order is cancelled after payment, you will receive an appropriate refund according to our Refund Policy.

6. Payment

Payments are processed securely through trusted third-party payment providers.

We do not store your full payment card information.

7. Shipping

Estimated delivery times are provided for convenience only and are not guaranteed.

Shipping times may vary due to:

  • Customs processing

  • Carrier delays

  • Weather conditions

  • Public holidays

  • Supplier processing times

  • Other circumstances beyond our control

Please refer to our Shipping Policy for additional information.

8. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Please review that policy before placing an order.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand elements

  • Product descriptions

  • Images

  • Videos

  • Graphics

  • Icons

  • Text

  • Website design

is the property of Ravioli or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security.

  • Upload malicious software.

  • Copy or scrape website content.

  • Misrepresent your identity.

  • Violate applicable laws.

We reserve the right to terminate access for users who violate these Terms.

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, products, or practices of third-party websites.

Your use of those services is subject to their own terms and policies.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Ravioli shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the applicable order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable consumer protection laws.

13. Disclaimer

Our products and content are intended for general informational and consumer purposes only.

Nothing on this website constitutes medical, healthcare, or professional advice.

Parents and caregivers should always consult qualified healthcare professionals regarding medical concerns or child health decisions.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you acknowledge that you have read our Privacy Policy.

15. Changes to These Terms

We may update these Terms at any time.

The latest version will always be available on this page.

Continued use of the website after changes become effective constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by the applicable laws governing the operation of Ravioli, except where mandatory consumer protection laws of the customer's country of residence apply.

Nothing in these Terms limits any statutory rights available to consumers under applicable law.

17. Contact Information

If you have any questions regarding these Terms, please contact us through the contact information provided on our website.

Thank you for choosing Ravioli.